Support

Need help with the B66 Properties app or your tenancy? Get in touch:

Contact the B66 Properties office through your property manager.

I don't have a login

Accounts are created by the B66 Properties office. If you rent from us and have not received your sign-in details, contact us and we will set you up.

I forgot my password

Contact the office and we will reset it for you. You can then choose a new password under your profile.

How do I pay my rent?

Open Pay rent in the app. It shows the bank and mobile money details and your own payment reference, so we can match your payment to your account.

Something needs fixing at home

Open Repairs and report the problem; you can follow it until it is fixed. For emergencies such as a burst pipe, a gas smell or an electrical fault, phone us straight away as well.

The app isn't working

Check your internet connection and update the app from your app store. If it still doesn't work, contact us and tell us your phone model and what you were trying to do.

Privacy and your account

Read our privacy policy and terms of use, or find out how to delete your account.